Archiving: when users get robbed by the system

Over on the Notes on eProductivity blog, Eric Mack riffs on some of the fundamental problems with Lotus Notes archiving options. Basically, between the (poor) options that Notes gives for archiving and the typical way that system admins configure those archiving options, the chances of users getting burned by unfortunate archiving practices are very high. In other words, archiving may cause them to lose their data and hate Notes for forever. It's pretty hard to trust a system that steals your data when you're not looking.

You can read more at the Notes on Productivity blog post.

As a sidenote, we're working hard to give our eProductivity users an archiving method that they can trust and just simply works. Here's a screenshot of the eProductivity archive view:    

the eProductivity archiving view

(click for larger image)

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