Upgrading to Notes 8- effect on eProductivity

An eProductivity customer asked:
I am being upgraded by my company from Notes version 7 to Notes version 8.5. How will this affect my eProductivity software?

The main thing you need to know is that eProductivity is not likely not to work immediately following the upgrade. To restore it to working order, you'll need to re-apply the eProductivity template, which is thankfully a fast and painless process.

When your Notes administrators upgrades you to Notes 8.5, they will usually do two things:

1. Upgrade your Lotus Notes software
2. Replace your mail template design with the new Notes 8.5 template.

This second step will break the functionality of eProductivity. Your eProductivity navigator and contexts will not appear after the upgrade and the action buttons in your folders may not work.

The good news is that you won't lose your projects or actions or linking. You just won't see them until you re-apply the eProductivity template to your mail file. The re-application process is quick and easy - it's the same process you went through when you installed eProductivity for the first time.

So, following the upgrade to Notes 8.5, you'll likely need to follow these steps to get back your eProductivity functionality.

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