"Add to Outlook" link can’t be changed, sadly

When setting up the upcoming "Getting Things Done with Lotus Notes" webinars with special guest presenter David Allen, I ran into an interesting issue with GoToMeeting. They include an "Add to Outlook calendar" link on the webpage that appears after registering for a webinar, and we can't remove the link or change it to say Lotus Notes. Kinda embarrassing for Notes events like these.

Eric Mack then blogged twice about this on the Notes on Productivity blog.

I sent in a help request to GoToMeeting to see if anything could be done to about this Outlook-gate issue. Their help team recently responded with this:

There is no way to remove that option. Outlook is the default option because of its widespread use.

Ok, not surprising and even understandable. I'd bet other virtual meeting software companies do the same thing.

It's unfortunate, though, because it's confusing for our webinar attendees and it looks pretty bad when running Lotus Notes events.

So for everyone asking about the Add to Outlook link on our webinar registration forms, we know. :-) We can't change it. But maybe you can write to GoToMeeting and show that there are a lot of Notes users out there who would appreciate some consideration.

P.S. Oh, and you should know that if you actually click the "Add to Outlook" link, it's really just an .ics file that can be imported into your Notes 8 calendar. So no harm in clicking that link...

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