Coaching my clients new levels of workplace performance is my favorite thing about what I do. Sometimes it's hard, but hearing what they say afterward makes it all worth it:

Clearly, I wasn't working as efficiently as I could have.  Now, I'm creating greater results, with less effort

I had no idea such basic shifts in the way that I think about my work and how I use my tools could have such a profound impact on my performance, and my life. Thank you!

The last time my inbox was this empty was 5 years ago -- on my first day of work as CTO

I feel so much better about my work.

Sometimes, though, I run into something puzzling. After coaching a busy executive and hearing them express (over several weeks) the immense relief it's brought them, I'll bring up the subject of training the rest of their team.

Sometimes, they'll hesitate, then say, "I'm not sure they need this as much as I do . . ."

This used to stump me. I've seen my client's teams, and usually they're just as overwhelmed as the executives they answer to. My clients have gotten clear, lasting relief, so bringing the same to their team seems like a no-brainer to me. Wouldn't it be wonderful if everyone were so effective? Why not train the rest of the team?

Building people instead of buying them

Here's my philosophy on coaching: when I hire someone, I want to get their full value. To do that, they have to grow; to grow, they have to be fed.

That's why it boggles my mind when companies invest in the latest systems and tools for their employees, then refuse to invest in training them. The team is left to flail about and figure it out for themselves, always struggling just to survive in their job: overwhelmed, over-stressed, overwrought, and overboard.

As an employer, I don't want my people working that way. I want them to be effective, confident, executive, and efficient. Of course, I could simply hire someone with all the skills I want, but those tend to be very rare and very expensive; besides, they may still be unfamiliar with my tools and processes.

Honestly, I'd rather build my people.

One employee, then and now

A few years ago, I hired an intern, a recent college graduate new to the workplace. When I hired him, he knew relatively little about effective self-management and knowledge work. Most of his experience had been with someone else telling him what to do and how. He wasn't a "knowledge worker."

Now, though, he is an executive: maybe not yet in title, but in what he's capable of achieving.

He didn't get there by osmosis. I've trained him myself over time.

I could have spent my time on other activities. I could have let him sit with his current skill set and simply answer emails and do clerk-work. I could have been content to not get the full value of his potential—but I wasn't.

I chose to unleash his potential, for his benefit and mine, by investing in and training him.

Has it been worth it? I'd certainly say so.

This isn't my first time, either: I've repeated this many times, with many people over the past 30 years, and gotten tremendous value as a result.

Get the value

Maybe that's an extreme example, but it illustrates the point. You hire someone to create value for you. Even if they come in with skills, at the minimum they need to learn how to work with you and your organization to create value.

"Value" can be measured in a number of ways:
- How quickly you get things done
- How much of your effort is directed towards the right things to do
- How confident and focused you are at work
- The speed and precision of your decisions
- Your ability to quickly process inputs and recalibrate

The job of you and your team, together, is to create value (all of the above and more) for the organization. So the question again is: what if you grew value in them?

But what if you lose them?

A senior manager once told Zig Ziglar that he didn't want to waste money training his people only to have them leave. Zig's response was, "The only thing worse than training someone and losing them, is not training them and keeping them."

I take the same view. You can train your people and make them more effective, confident, executive, and efficient . . . or, you can simply stay at your current accomplishment level. Think about it.

There's more to the story of the young intern I hired. I knew from the start that our time together was limited—a year or two, at best. So why would I invest so much in him?

Again, because I wanted to build value in him, for as long as I have him. I know it's been better for him and me.

The bottom line

The bottom line is that coaching and training work, and my clients and I have seen it work hundreds of times. This includes training I've given, received, and seen others give and receive. Some of my clients have even gone out of their way to measure how well it works (ask me for the impact report from PUMA).

I've seen people become more confident, relaxed, de-stressed, in-control, effective, and efficient after only a few hours of training. I've even come back to those people weeks or months later and found they're still working effectively. In most cases, they've even built on what they've learned and moved beyond it!

I've had the privilege of working with some forward-thinking managers and executives who've chosen to invest in their people. Because of that, they and their teams have gotten far more value out of their work. Most of them aren't using any more time or energy than they were before, but they're still getting much more done and much more effectively.

The client's decision . . .

To me, the decision to train people and build their value is unmistakably clear. It was clear for my client as well: once he saw the value, he decided to extend the training to other members of his team, and greatly appreciated the benefit of it.

. . . and yours

So will you be the manager that doesn't invest in training their people, leaving them to work with their current skills until they leave you?—Or, will you invest in them and get the value of their full potential for as long as they stay? The choice is yours.

When you're ready to invest in your people and get greater value in return, give me a call. I can help.

@EricMack


LI: Eric Mack



4 Steps to Recover from Email Overwhelm

iPhone screen showing empty inboxSuffering from an overflowing inbox? You're not alone.

Email has been a pandemic in the business world. I've sat with executive coaching clients and seen the emails creep in -- a new message every minute or two. Everywhere I've gone to consult and train, email has been one of the top complaints. It's insane.

Maybe your email is out of control right now (in fact, if you're still reading, I assume it is!) Here are 4 steps you can take to recover and put your inbox on cruise control:

1. Drag all emails that are 30 days or older from your inbox into an "Old Email" folder.

If you haven't responded in 30 days, there will probably be no consequence to ignoring them. This gives you a manageable inbox to work with.

Continue Reading: "4 Steps to Recover from Email Overwhelm " »

eProductivity/GTD Meetup Update

Recently, we sent out an email offering to host an in person productivity meetup.  We were pleased with the wonderful response from eProductivity users around the world, including the United States, Europe, Asia, Africa, and India.

Many of you expressed an interest in attending a live meetup and several others generously offered the use of their company offices to host the meetup.  At the same time, we heard from many users who said that they were very interested in such a meetup, but could not get the time away from work to travel or attend an event.

In response to this feedback, our current thinking is to explore the idea of doing one or more online events or webinars.  This way, people can attend virtually and at their convenience.

For those cities where we had a larger interest and people willing to host an event, we will contact you directly to see what we can work out.

All further details will be posted to the blog.

Meanwhile, thanks for the response!

4 Steps to Recovering from Email Overwhelm

Suffering from an overflowing inbox? You're not alone.

By all indicators, email overwhelm is a pandemic in today's business world. In the recent eProductivity satisfaction survey, 97.3% of respondents said they receive a large amount of work-related emails. Thankfully, 87.1% of those people said eProductivity makes it easy to get an empty inbox, and our goal is that eventually, everyone will say it's easy.

In any case, perhaps you're someone whose email inbox is out of control right now. Here are 4 steps you can take to recover and set your inbox on cruise control.

Continue Reading: "4 Steps to Recovering from Email Overwhelm " »

Meet eProductivity Creator, Eric Mack, in DC

newsletter-dclug-logo.jpgEric is a recognized expert on high-performance knowledge work and specializes in organizations that use Lotus Software. If you'll be in the Washington, DC area between November 15-20, you'll have two prime opportunities to hear Eric speak.

On Wednesday, November 17, Eric will present to the DCLUG (DC Lotus User Group). Details here. Attendees will receive free GTD resources, plus there  will be a drawing for free eProductivity software!

NOTE: You must RSVP by Monday morning, Nov 15th, because of IBM's building security requirements. Sorry for the short notice but our IBM hosts just relocated their offices.

newsletter-kmworld-logo.jpgThe next day at KMWorld, the annual conference on knowledge management, Eric will moderate and present on a panel discussion titled "Future Focused Formulas for Enterprise KM Success". He will be joined by Art Murray, CEO of Applied Knowledge Sciences, Inc., and Box.net's VP of Business Development, Karen Appleton. This session will take place on Thursday, November 18.

Both sessions offer you the opportunity to gain from Eric's expertise on knowledge management as well as personal and corporate productivity.

kmworld-2009-eric-mack.jpgEric at KMWorld 2009

Subcategories in eProductivity Reference

I saw this helpful post today by Garrett Wolthuis on how to create subcategories in the Lotus Notes Journal.

What you may not know is that you can also create subcategories in eProductivity Reference. You just need to use the same Main Category\Subcategory format in the 'Category' field of a Reference entry and voila!, subcategory created.

I whipped up a quick screenshot example from my own eProductivity Reference to show this...

eProductivity Reference subcategory example

Of course, eProductivity Reference is a free download.

Tip: Prune your mailbox for faster performance

Pruning your Lotus Notes mailbox is a good idea because a mailbox bloated with many outdated items is usually a slow mailbox. You can avoid this performance hit to your Lotus Notes (and consequently, eProductivity) with some simple maintenance steps.


Step 1. Delete or Archive Unneeded Email Attachments
Email attachments, like those pictures of the cute puppy dog or the LOLcat circulating through your office email, can take up a lot of space. So it's a good idea to peridiodically go through your 'All Documents' view and delete or archive all the unneeded attachments. A easy way to find the largest attachments is by sorting on the 'Size' column.

When you locate unneeded attachments, the fastest way to deal with it is to delete or archive the email itself. But if you only want to get rid of the attachment, you can edit the email and do what you need with just the attachment.

Sorting the All Documents view by the Size column

If you have attachments that you want to keep but don't want them taking up space in your mail file, consider parking them in an eProductivity Reference database (you do have eProductivity Reference set up, right?).



Continue Reading: "Tip: Prune your mailbox for faster performance" »

Agendas ease the headache of remembering

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Ever sat down for a conversation with someone and suddenly you can't remember what you wanted to discuss? Not a lot of fun, not to mention potentially stressful.

Equally frustrating is when you walk away from a meeting and get the nagging feeling that you forgot to discuss something important.

So next time, rather than enduring this kind of unnecessary headache, do yourself a favor: write down your topics ahead of time. You'll be amazed at how much better you feel and at how much more efficient meetings are when you can march down a list of topics, confident that everything needing discussion is on that list.

So here's some pointers I've found about creating and maintaining these kinds of agendas.

Keep a running agenda list for people you regularly interact with

These people are probably coworkers, family, and close friends. You communicate with them all the time and there's usually plenty of things needing discussing.

Continue Reading: "Agendas ease the headache of remembering" »

Tip - Add Contacts to Projects and Actions

This tip was originally posted in the eProductivity Weekly Tip newsletter. Sign up to get more tips like it delivered straight to your email inbox.

Did you know you can link contacts to your eProductivity projects and actions? If not, this tip is for you.

You might use this feature to keep track of which key people relate to the project you're working on. Or maybe you have an important call this afternoon and you need easy access to the relevant contact information.

Whatever your need may be, here's how to setup and use contact linking.

Enable the Contacts view to appear on the eProductivity Navigator

By default, the Contacts view will not appear on your eProductivity Navigator. So first, if you don't have the Contacts view enabled, you'll need to do so from the eProductivity Preferences.

Go to the Preferences (click on the big eProductivity button on the top action bar), and then locate the Navigation > Main Navigator tab. Click the checkbox next to 'Contacts'.

Enabling the Contacts view inside of eProductivity

Save and close the Preferences, and then close and re-open eProductivity for the changes to take effect.

Continue Reading: "Tip - Add Contacts to Projects and Actions" »

Criteria for Picking a Digital Filing Cabinet

Reference items are non-actionable pieces of information that you want to hang on to. Everyone has plenty of reference items!

In my experience, digital reference items tend to come in three different forms: emails, webpage URLs, and documents (e.g. PDFs, Word documents).

For storing emails, email folders are a logical choice. For webpage URLs, many people favor web-based tools like Delicious. For documents, the My Documents folder or a network drive are common destinations, with Dropbox being a popular web-based alternative.

But I find that consolidating my reference items into a single tool works best for most of my items. (The exceptions are things like my music and picture files, which are fine in their current My Music and My Pictures folders). Too many storage locations leads to items becoming "out of sight, out of mind" and the reference items lose their value.

Instead, I prefer a single "digital filing cabinet" that I can put everything in and see it all in one place. Here's some of my criteria for picking a digital filing cabinet:

  • Stores any kind of file or media
  • New entries are easily created
  • Entries can be assigned to multiple categories
  • Allows an unlimited number of categories
  • Provides full-text search for finding items quickly
  • Accessible across different computers and mobile devices
  • Integrates with email

For these reasons, I'm not bashful in saying I favor the eProductivity Reference Database (available as a free download). It fits my criteria well and most importantly, it integrates well with my Lotus Notes email system. This is critical because I find most of my reference information comes via email, and I can simply drag-and-drop the email into my Reference Database to create a new entry - very slick!

The bottom-line is, I have a place that I store everything in, so stuff isn't scattered across my computer.

Another popular reference system I hear mentioned is Evernote, although I've never personally used it.

Do you have other reference tools that you use? Any tips on choosing a reference tool? Please share them in the comments!

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Telecommuter. Remote Worker. Digital Nomad. Road Warrior. These are but a few of the names used to describe people who don't regularly see their co-workers face to face. I'm one of them. Perhaps you are, too.

The names can imply different things. A road warrior is someone who takes frequent business trips while a remote worker is (usually) someone who works from home. Measuring how many people telecommute is difficult.

Regardless, telecommuting comes with it's own set of opportunities and challenges. Let me share some things I've learned.

3 Things I've Learned -

  1. Find the Right Noise vs. Isolation Balance
  2. Communicate Frequently with the Office
  3. Know When to Quit

1. Find the Right Noise vs. Isolation Balance

BalancingStones.jpg

Common advice for remote workers is to "eliminate distractions". I want to dig a little deeper.

I find I need a balance between noise and isolation. Too noisy? I can't think. Too quiet? I start distracting myself with the desire to be near the action. I hate total isolation and I prefer instead to find the right kind of noise.

Having people around me creating LOW-volume noise is great because it makes me feel connected to life. Playing music between phone calls and even singing loudly can be great for my focus - it's a special Gen-X skill. ;-) Plus it's a perq for working from home!

Less ideal noise is my family deciding to blend a smoothie...right next to my desk. (My workspace is close to the kitchen and not very sound-proof). The point here is that I find a certain degree of noise to be a productivity boost. The trick is figuring out what noises personally distract you, and which ones help.

As a side note, I find coffee shops to be an ideal mix of low-level people noise and I'm usually very productive in that environment.

2. Communicate Frequently with the Office

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Geographic distance from co-workers can lead to getting out of touch with priorities. I might be churning out work, but it is it the right work? To be effective and not just efficient, keeping a strong communication flow to the office helps me stay on track and get excited about what I'm doing.

By communicate, I don't mean just checking email. I find it's vital to have regular phone calls (and video calls) to ensure my team is moving in the same direction. My colleagues and I practice the GTD method of maintaining Agenda lists leading up to our meetings. Then when we meet via phone, we can plow through the everyday items that require our mutual attention. Perhaps more importantly, we try for regular strategy meetings where we discuss the bigger picture.

Another trick we use is regularly CC'ing and BCC'ing each other on communications we send to other people, such as clients. (Private emails stay private, of course.) This way, everyone gets a better pulse on what's going on for our company. The key is that any email from colleagues that has a BCC or CC is considered "FYI only, just read and delete."

3. Know When to Quit

ManRestingGrass.jpg

One of my greatest challenges working remotely is finding the right work-life balance. It's not so much that I'm getting communications from my co-workers at all hours. It's that my work is constantly available and I know there are always important projects needing finishing.

What I'm finding is that I'm noticeably less productive after a certain number of hours in my chair. I start to mark time rather than really do work. So I (try to) break for a while, because it's more important to get things done than it is to log a certain number of hours.

One trick we use is setting our Skype status indicators (online, offline, away, etc.) to communicate our general availablity. Give yourself the freedom to set your personal status indicator to "offline" on a regular basis so you have the energy to be effective during your "online" hours.

What have you learned about telecommuting? Any tips or tricks to share?

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Email Folders vs. Reference Database

I was recently asked by a customer:

I normally use email folders for storing emails that I need to reference later. Should I be using the eProductivity Reference Database instead? What's the advantage?

The Reference Database is a separate - and free! - eProductivity application designed to store non-actionable reference materials.

the Reference Database homepage

While you can also use email folders for storing non-actionable materials, the Reference Database offers a number of advantages.

First, getting items out of your Lotus Notes mail file will speed it up and also help you to avoid mail file size quotas. For performance reasons, you don't want to store large file attachments (pictures, etc) in your mail file unless you have to. The Reference Database gives a great storage ground for these files.

Secondly, the Reference Database offers far more capabilities than email folders. You can categorize and tag your entries more effectively. You can create checklists and daily log files with datestamps. And, you can utilize the Quick Capture/Quick Paste functionality which helps if you find yourself typing the same things over and over again.

I personally use email folders to just store copies of emails that I might need someday in the future, but don't actively intend to come back to. I use the Reference Database to store all the items that I need to access regularly e.g. ideas for future blog posts, travel packing lists, monthly calls lists, etc.

Download the Reference Database

How I set up my external filing databases

20100323-EricsExternalDatabaseDestinations.jpgDepending on which license version you purchased, eProductivity will allow you to define up to three external reference databases and 10 external mail databases. Almost always, at least one of the external mail databases is the user's mail archive.

The ability to file an email into an external database can be used in many ways. In my configuration of eProductivity, I have defined my ten external databases so that I can quickly file something from my inbox into the destination database with a simple drag and drop gesture or by clicking on the File action button as shown here.

So how do I use this?

Continue Reading: "How I set up my external filing databases" »

Customizing your Project and Action Contexts

This week's tip shows shows how to customize your eProductivity project types and action contexts to suit the way you work.

Project Types and Action Contexts are the eProductivity "buckets" into which you classify your work. One such bucket might be "Calls", which lists the phone calls you need to make.This follows the GTD principle of defining your work into the context in which it can actually be done. If you have a phone handy and a "Calls" list to plow through, defining your work this way is very productive.

This is Part 1 in a mini-series, so subscribe to Weekly Tips to ensure you don't miss the other parts.

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To see more tips, take a look at the Weekly Tip Archive.

Photo of the Month

eProductivity creator Eric Mack and his wife, Kathy, at a St. Patrick's Day party long ago...

See more in the March eProductivity Newsletter.

Lotusphere Comes To You in Barcelona, Spain

This year, unfortunately, I couldn't make it to Lotusphere in Orlando. After 2009's triumph there with the eProductivity team, I was disappointed not to attend. But, all was not lost. Today I attended the Lotusphere Comes to You roadshow, and this time I didn't have to fly half-way round the world. It was taking place in Barcelona, at the Hotel Juan Carlos I hotel, and a 20 minute walk had me arriving just before the 09:30am start.

So, how was it? I would say a 'roaring success' judging by some comments from my fellow-attendees (a crowd of around 150 attended).

The highlight for me was certainly Ed Brill's talk on the direction of Lotus collaboration. In Spanish! Well done Ed, your effort and enthusiasm were appreciated by one and all. eProductivity got a nice mention, as did yours truly (Eric Mack must have warned him of my presence). Thanks Ed. The 5-minute Project Vulcan video that Ed included left me inspired. You could almost feel the sizzle in the room, as the new tools that Lotus are building looked great. Looks like exciting things ahead for IBM Lotus software.

Ed's slide showing eProductivity:

LotusphereComesToYou2010BarcelonaeProductivityMention.jpg

Luis Suárez also did a very nice job of explaining the social software improvements being made in the Lotus family. Sametime, portal, mashups, social enterprise, Lotusphere prizes and case studies followed-on and, without going into any detail, rest assured that it really does show the strong offering that Lotus has.

All-in-all a great day.

New Feature: Mark tasks "Complete" in Sidebar

Are you using eProductivity Sidebar Widgets in Lotus Notes 8? Then you'll probably enjoy the new "Mark Complete" feature that was included in the latest eProductivity 1.84 version. Version 1.84 was just released this week.

In version 1.84, you can mark projects and actions as "Complete" from the sidebar widget. It's a nifty timesaver. Now you can work from anywhere inside of Lotus Notes and still march through your task list, checking off things as you go.

In fact, you can even make your widgets appear in a New Window outside of Lotus Notes, and then you can use your task list when you're browsing the web or whatnot.

Here's how the new button looks:

MarkActionCompleteButtonWidget.png


MarkActionCompleteBox.png

Stripping (or not) Email Attachments

People frequently ask me how eProductivity handles email attachments. When people try to drag-and-drop emails into an eProductivity project/action/calendar entry, the attachment seems to disappear.

While the attachment is still there - it's located inside the linked email if you open the email up - the attachment is more hidden than some might like. You might want the attachment to be immediately available once you open up the project/action/calendar entry.

Well, as with many things in eProductivity, "there's a preference option for that". We like customizable software, and from the feedback we get, so do you.

So to control this email attachment option, go inside the eProductivity preferences and look for the following section:

Preference option that controls stripping the attachement

(Click on picture for larger view)

Oh, and if you're wondering how to get into the eProductivity preferences, click on the big eProductivity button inside the software and locate the "Preferences..." menu item.

Make your eProductivity lists more effective

This week's eProductivity Tips newsletter featured a much closer look at the powerful Categorized Views and Advanced Views options inside of eProductivity. These views allow you to create highly effective lists inside of eProductivity, and customize everything according to your desired work style.

Because this was a close look at vital eProductivity features, I thought it was well worthwhile to repost here. Enjoy!

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And go sign up for the Tips newsletter while you're at it!

Lotusphere 2010 is just around the corner

Lotusphere2010PreAnnounceLogo.png

Lotusphere 2010 is just over a week away (wow!), and here at eProductivity, we're pretty much swamped getting ready. It's going to be a great event with lots of exciting opportunities for eProductivity.

If you're coming to Lotusphere, please, please get in touch with us. We always enjoy meeting folks face-to-face. So far, the eProductivity team will be Eric Mack and myself. Now that you've got our pictures, you stand about 1% better odds of picking us out of the yellow-clad masses.

If you want to be certain to meet us, get in touch with us via email, phone, smoke signal, and let us know that you'll be there.

See you at the show!

Have you used the eProductivity tutorial?

If you're new to eProductivity, the eProductivity tutorial is the single best learning tool that we offer.

The eProductivity Tutorial - the single best way to learn eProductivity

(Click image for larger view)

The tutorial lets you play with eProductivity's features, and gives you guidance and tips along the way. There is nothing to install, you just open up the tutorial file and away you go. It's that simple.

If you want to get started quickly with eProductivity, I recommed using the tutorial as your first step.

Get the eProductivity tutorial

Video: Customize your eProductivity Navigator

Learn how to customize your eProductivity Navigator by adding predefined and custom contexts.

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eProductivity is highly customizable, and it can be setup for the way you work best. Stay tuned, more videos that teach you how to do this are on the way.

Get more out of eProductivity with Weekly Tips

Need some guidance on using eProductivity more effectively?

I recommend subscribing to the eProductivity Weekly Tips newsletter. This free email newsletter offers easily digestible tips & tricks on using the various eProductivity features. It's a pretty convenient way to learn more about the software.

Go here for an sample newsletter from the past month.

Go here to subscribe.

Learn to use eProductivity more effectively with Weekly Tips

(click the image for a larger view)

Video: How David Allen Gets Things Done

Taped in David Allen's office, this is an intriguing look at how David sets up his personal GTD system. The video is fairly old - created in January 2009 - so you may have seen it before. I, however, just ran across it for the first time while perusing the web and decided to share it with you all. :)

No mention of eProductivity, which he uses as his GTD software tool of choice, but that's understandable. He didn't focus on software in this particular video.

I like how he consistently advocates using a physical inbox. Letting me know I needed an inbox was the first big way that GTD has personally helped me.

Video: Paul Gardner demonstrates Quick Paste

Paul updated his Reference Tutorial video with this additional clip. It shows how to use the Reference Database's Quick Paste feature. Very handy when you're dealing with repetitious information!

A customer recently asked:

quotation_open_red_medium.gifHow can I create a linked Waiting For action item after sending an email? I'm about to send off an email to a colleague that requires them to respond and I don't want to forget.quotation_close_red_medium.gif

Great question. The answer is, eProductivity has many powerful linking options.

Follow the screen shots below to learn how to create a linked Waiting For action item after sending off an email.

(Click the images for a larger view)

Step 1:

Step 1: Enable Linking Options

Step 2:

Step 2: Create Next Action after sending email

Step 2.5:

Send the email. :)


Step 3:

Step 3: Select Waiting For as the action context

Step 4:

Step 4: Verify that the email is linked to the new Waiting For

There you go! Hope it helps to save you time and eliminates the unproductive extra clicks required to manually link the email to a new Waiting For.

Sidebar: As I've been mentioning, we're creating more training resources for our customers, including our free public webinars that are now available. If you have webinar topics that you want covered, or if you have a time slot (e.g. Tuesdays at 1:00pm) that you would really like to see webinars held at, please let us know. We value your feedback and suggestions.

Archiving: when users get robbed by the system

Over on the Notes on eProductivity blog, Eric Mack riffs on some of the fundamental problems with Lotus Notes archiving options. Basically, between the (poor) options that Notes gives for archiving and the typical way that system admins configure those archiving options, the chances of users getting burned by unfortunate archiving practices are very high. In other words, archiving may cause them to lose their data and hate Notes for forever. It's pretty hard to trust a system that steals your data when you're not looking.

You can read more at the Notes on Productivity blog post.

As a sidenote, we're working hard to give our eProductivity users an archiving method that they can trust and just simply works. Here's a screenshot of the eProductivity archive view:    

the eProductivity archiving view

(click for larger image)

Got complex projects? Need some control?

eProductivity Categorized Views

Continuing on my recent theme of taking you deeper inside of eProductivity's features, I'd like to give a brief mention to Categorized Views.

Categorized Views allow you to visually create a project / subproject hierarchy inside of eProductivity.

Continue Reading: "Got complex projects? Need some control?" »

How to use the ’Today’ view

TodayViewThumb.jpgThe eProductivity Today view. Your dashboard for getting a handle on your day's priorities. But how does the Today view actually work?

I think we get this question frequently for two reasons. One, because people want to use the Today view to track all their due dates so that nothing urgent slips through the cracks. Two, because the process by which items appear on the Today view can seem a little magical at first.

Continue Reading: "How to use the 'Today' view " »

eProductivity Users in the Blogosphere

We enjoy reading the blogs of enthusiastic eProductivity users. Here are some eProductivity blog posts. If you know of a blog that is not included this list, please let us know and we will add it.

Update: Page has been moved here.

Welcome to to the eProductivity Blog!

The Inside.eProductivity blog is now underway.

We’ve got lots of great content in store for you. Look for:

  • Candid reviews of eProductivity from independent bloggers
  • Walkthroughs on using eProductivity’s many features
  • “First Looks” at new feature releases
  • eProductivity in the media
  • Opportunities to contribute to Inside.eProductivity

And of course, much more.

Welcome!

Copyright © 2001, 2002-2016, ICA.COM, Inc. - All Rights Reserved. eProductivity™ and ICA are trademarks or registered trademarks of ICA.COM, Inc.
"GTD®" and "Getting Things Done®" are registered trademarks of the David Allen Company. Lotus® and Lotus Notes® are registered trademarks of IBM Corporation.